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ProductCart Support & Updates Plan

Keep your store secure & up-to-date with the latest features and updates, along with exceptional customer support


ProductCart's team of developers is constantly working behind the scenes developing new features, updating integrations with payment, shipping and other third-party providers, improving SEO, and keeping up with ever-changing security best-practices. With our annual Support & Updates Plan, you get access to patch, update and version upgrade as they are released!

Additionally, our support team works 24/7 to keep your store up and running. Submit and ticket anytime/anywhere, and our technicians will get you up and running in no time. We're proud of our reputation for "outstanding" customer support.

The ProductCart Technical Support & Updates Plan is a yearly subscription that gives you access to:
  • Technical Support
    Fast and accurate technical support through our Support Ticket System. You can open up to 24 tickets a year under the plan. To open a Support Ticket, just log into your ProductCart software store account.
  • Free Software Updates and Upgrades
    All ProductCart software updates and upgrades after v3 are free under the plan. Whereas in the past we charged for software upgrades, ProductCart software upgrades (e.g. from v3 to v4) are free as long as your subscription to the Support & Updates Plan is active.
For details, please see our Technical Support & Updates Policy